An American
apparel brand
Coloro customer since 2021
Interview / quotes attributed to:
Carhartt Color Development Team
“Being a business that uses a lot of cotton, we were nervous about the transition to polyswatches, but it didn’t prove to be a concern.”
Confidence in Color
Before
The Carhartt team experienced a lack of correlation between the QTX files and the physical swatches which caused frustrations between their color team and suppliers.
With Coloro
The color accuracy of the Coloro polyswatches means the Carhartt team have confidence in color and can rely on the Coloro color codes when communicating with suppliers.
“Our main pain points of mismatched QTX files and out-of-stock swatches went away when we started working with Coloro which made our team very happy.”
Personalized Support
Before
With their previous provider, Carhartt struggled to get responses to questions they had and the support was very limited.
With Coloro
Starting with an effortless onboarding experience, the Carhartt team have continued to receive personalized support, getting responses to questions within 24 hours.
“The Coloro team are professional, super timely, easily available and accommodating. The service level they provide really is amazing. It’s a very personalized experience.”
Color on demand
Before
The availability of color swatches from Carhartt’s previous provider was poor, resulting in frustrations from the color team and delayed timelines.
With Coloro
Since converting to Coloro, color swatches are readily available allowing for a smoother workflow and instant access to color.
“With Coloro, our design team are getting the variety and assortment of colors that they need, on time, season after season.”
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